At TourGuide Solutions, we’ve been closely monitoring the developments around COVID-19 and the health and wellbeing of our greater communities. While the situation is uncertain and quickly changing, we are taking the necessary steps to ensure the safety of our employees and our clients.
We recognize that events are getting cancelled or postponed at this difficult time, but we want to reassure you that if there is anything you need, we are available to assist. TGS Customer Experience Specialists can be reached via email or teleconference if you are in need of any tour or training devices or accessories. Our fulfillment operations will continue to be available for inventory and shipping needs. In addition, we will continue to honor our risk-free cancellation policy if an event gets cancelled or postponed prior to shipment.
TourGuide Solutions has always taken your event preparations and the cleaning of equipment very seriously. We want our clients and their guests to feel confident and safe using our equipment. Up-to-date information regarding our sanitization process and additional equipment options will be made available on our website’s blog.
Thank you for Your Business, Stay Healthy,
The TourGuide Solutions Team